Frequently asked questions

1.What payment methods do you accept?

We accept the following:

  • Visa
  • Mastercard
  • Maestro
  • American express
  • Discover
  • Diners club
  • Unionpay
  • Shop pay
  • Apple / Google pay
  • PayPal

 

2. How do I view my past orders?

You can view your recent orders by logging into your account and you will see your order history details, such as; address, date and price.

 

3. What countries do you ship to?

We ship to various countries around the world, but each product has different restrictions. Here are the list of countries:

United king
Europe

  • UK
  • Austria
  • Belgium
  • Bulgaria
  • Croatia
  • Cyprus
  • Czech Republic
  • Denmark
  • Estonia
  • Finland
  • France
  • Germany
  • Greece
  • Hungary
  • Ireland
  • Italy
  • Latvia
  • Lethuania
  • Luxembourg
  • Malta
  • Netherlands
  • Norway
  • Poland
  • Portugal
  • Romania
  • Serbia
  • Slovakia
  • Slovenia
  • Spain
  • Sweden
  • Switzerland
  • Turkey

North America

  • Canada
  • Costs Rica
  • Jamaica
  • Mexico
  • Trinidad & Tobago
  • United States 

South American 

  • Argentina
  • Brazil
  • Chile
  • Colombia
  • Ecuador
  • Paraguay
  • Peru
  • Uruguay 
  • Venezuela

Africa

  • Algeria
  • Cameroon
  • Chad
  • Congo
  • Egypt
  • Ghana
  • Liberia
  • Morocco
  • Nigeria
  • Senegal
  • South Africa
  • Tunisia
  • Uganda
  • Zimbabwe

Asia + Australia 

  • Australia 
  • China
  • India
  • Israel
  • Japan
  • Lebanon
  • New Zealand
  • Philippines
  • Russia
  • Saudi Arabia
  • Singapore
  • South Korea
  • Thailand
  • United Arab Emirates
  • Vietnam

 

 

4. What is the delivery time for my order?

Processing your order can take up to 3 days. Delivery can take up to 15 days, however a lot of the time orders arrive much earlier than estimated.

5. How do I track my order?

We will send you an email saying your orders on the way. You’ll see in the email that it says view your order. Click on there and you’ll be able to see the tracking number which you can track your order with.

6. How secure are my details after I’ve purchased?

Shopify uses 128-bit SSL encryption technology to protect your information during checkout. Shopify’s compliance also covers 6 PCI standard categories and applies to every store using their platform.